Shipping policy

SHIPPING POLICY
At The Box of the Original, we are committed to ensuring that every order is delivered safely and efficiently.
Processing Orders
Orders are processed after confirmation and prepared for shipment as quickly as possible. Processing times may vary during promotional campaigns, holidays, or periods of high demand.
Delivery
We deliver across Egypt through trusted shipping partners. Delivery times may vary depending on the destination, shipping conditions, and courier operations.
Shipping Fees
Shipping fees are calculated based on the delivery destination and are displayed during checkout before the order is completed.
Customer Responsibilities
Customers are responsible for providing accurate delivery information, including recipient name, phone number, and shipping address. Incorrect information may result in delays or unsuccessful delivery attempts.
Delivery Delays
While we strive to meet estimated delivery timelines, unforeseen circumstances such as weather conditions, public holidays, transportation disruptions, or courier-related issues may affect delivery schedules.
Order Verification
To ensure order accuracy and security, our team may contact customers for order confirmation before shipment.
Damaged or Incorrect Orders
If an order arrives damaged or differs from the order placed, customers should contact our support team as soon as possible after receiving the shipment so that the issue can be reviewed and resolved appropriately.
Policy Updates
The Box of the Original reserves the right to update or modify this Shipping Policy at any time without prior notice. Changes become effective once published on the website.